Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks
...Liz Pounsett - Oakland Air Control
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fast good service.thanks.
...jeremy riley
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives.
...Sue North
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!
...Michael Dickens
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The PEGLER 12inch COLD QT CARTRIDGE 814043 and the PEGLER 12inch HOT QT CARTRIDGE 814042 arrived safely at 08.30hrs on the date specified. Unfortunately there were no fitting instructions supplied. You might argue that the fitting of these cartridges should be self explanatory. Well.... the cold cartridge has a groove around the shank.... it also has a "red" seal at the bottom.... Now "red", to my simple mind, is normally associated with the "hot" water supply. Pegler did produce a fitting instruction leaflet.... which I rescued from the rubbish left by the installers who fitted my new bathroom some ten years ago. Had I not done so I feel that I would easily have made the mistake of fitting them the wrong way round. Simply labelling each cartridge as either hot or cold, or with the spe
...Roger F. Marsden
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good service all-round
thanks
Andy
...Andy Scott - Cliftons
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Really good and received in plenty of time as needed.
Would use again if needed :
...AFM Ltd
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
...Daniel Hoyle
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone
...Kate badger
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£
£715.05 
