Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy ...Victor handley - H
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You have cancelled my order without explaining why ...Colin Harrison
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ...MRS ALISON SMITH
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Took a while to receive but i expected that. Goods arrived as described. ...Allan Docherty
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The loo seat arrived on time and has been wrapped as a Christmas present !. As the contents wont be properly checked till Christmas Day I hope that in the unlikely event there is a problem, therell be no problem with your terms and conditions, which I confess to not having read properly.
John Collins ...John Collins
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...Mrs Susan Smith - Luxtimeuk
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ...Douglas Robbie - Dunlaw House Hotel
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