Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van.
...David Caine
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Good God its here already. You guys dont mess about do you..Thank you for helping me provide a fast response to clients.
Arden Gas Services.
...Arden Gas Services
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Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you
Yours sincerely
Mark
CLM Maintenance.
...CLM Maintenance
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many thanks my order arrived as stated a very good and reliable service
...Dennis Head
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Many thanks for a prompt delivery and responce to miss order
...Nottinghamshire Fire
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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo
...Ms Gavin
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After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend.
...Hannah Evans
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem.
...Sheila Bean
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Thanks very much the part you sent me did the trick
...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
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£
£340.37 
