Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
|
Excellent service and communications. Provided Peglars items which most other merchants do not stock. ...Martin Weselby
|
everything fine, pleasure to do business with MyTub! thanks. ...John
|
Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery. ...Carolyn Baribeault
|
Excellent service,very quick delivery,great price and great product with excellent comunication. ...Andrew Jackson
|
Good customer service, package arrived on time nice and quick with good communication Product as described thank you ...J Ryan
|
The price of the tap was very competitive and delivery was quick.
A for Customer Service. ...Stephen Wright
|
The taps arrived as promised and the quality appears good.
Frank Webb ...Frank Webb
|
When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition. ...Ram Tiwary
|
The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would. ...Les Atkins
|