This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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knowledgable and helpfull staff and delivered as per instruction v.good!
...kevin moody
radwaygrange.com
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Thank you for your help and prompt service.
...Keith Sanderson
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Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
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This was an excellent purchase at a competitive price.
It was very promptly delivered.
...Mr Raymond Kitching
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Excellent service, good communication, quickly located a part that everyone else said was obsolete.
...Piers Goodman
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.
...Graeme Sayer
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
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Really good and received in plenty of time as needed.
Would use again if needed :
...AFM Ltd
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Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager,
...Bryan Mead - MK City Plumbing and Heating Ltd.
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£
£8.02 
