Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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good product, many thanks
...Quality Hotel St Albans
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Although my order was only for a water filter cartridge, I was very pleased with the price, and the item arrived on the date indicated at the time the original order was accepted.
I would use this supplier again.
...PHILIP ROBERTS
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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Good price and excellent service
...Dougie Skinner
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Excellent service and delivered on time thank you very much my tub wont hesitate in recommending you
...A GEORGIOU - burngas
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Great service would recommend
...chris broughton
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I could ask for no more !
Thank you
...MIKE DEVAS
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Received order as described on date given by a friendly man in a van!
...Maria Spicer
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Received in good time. Thanks.
...R.NICHOLLS
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£
£804.09 
