The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
|
Good service. Very quick delivery
...david daley
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!
...Mary Henley
|
good communication on time delivery
...Malcolm Browne
|
Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green
...Mr Brian Green
|
Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend.
...Darryl Clifford
|
order received at 0815 Friday 220113 thank you
...mr peter cappellini
|
Received excellent service and communication in up-dates on delivery details. Product was as expected.
...Mrs Margaret Hodge
|
Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks!
...Mrs A J Rippingale
|
£
£804.09 
