Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
EXCELLENT SERVICE, WOULD USE YOU AGAIN.
...Sonny Patnaik
|
The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug.
...Doug Weddell
|
Great service, item was a good price and delivered quickly.
Also very good communication.
...Pcb technical solutions
|
Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK.
...David Mundy
|
received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all.
...reflections
|
Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou
...Paul Sercombe
|
1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram.
...Alan Wade
|
The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place
...Andre Botherway
|
Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth
...Richard Preuth
|
£
£804.09 
