Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
|
Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced ...MARTIN SEYMOUR
|
Excellent service. Highly recommended. Thank you ...Jason Webb
|
My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks ...David Bonnell
|
Exactly what I needed.
Worked immediately and fitted into my system
Easy to install
...pete heppleston - pete heppleston
|
Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
|
MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
|
Hello, I received my order, everything is perfect! Thanks again. Too bad he must contact the carrier to make an appointment for him to deliver me, and delivery costs are very expensive, more expensive than the item ordered. ...RANDU LUDOVIC
|
MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend. ...Jack Ribbons
|
Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ...R Walden
|