Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon. ...Damon Hunter
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very efficient, thanks. ...K. Goodier
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Hi,
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
...Mrs Daphne Payne
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You provided a very quick and efficient service, thank you ...J.Horton
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First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery ...Peter Brown
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thanks
was a pleasure doing business,and look forward to doing more in the future thanks again. ...wayne
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub ...Ian Bramhall
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Item arrived promptly and as ordered. ...A C Fergusson
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you ...Trevor Cullen
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