My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed. ...Mr David John Fallon
|
prompt delivery, good service with regular updates. 5 star ...joseph offia
|
Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
...James Adams
|
Nice service and good company to deal with ...jeffrey black
|
Good value, good delivery costs, a little long wait though. ...Brian Kerr
|
Good service, goods arrived on time. ...Richard G Naden
|
we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you ...19 the dale aberford
|
Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again. ...M Roberts
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
|
As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...Clive Batchelor
|