I found your service excellent, the part I ordered was out of date and your web site did take my money without telling me this. But it was picked up and dealt with by your team. Ive now ordered a new PCB but unfortualty gone else where, after talking to one of your sales people. Most of your competitors prices where between £141 and £149 before VAT and yours was £181. I would have paid £150 becuase I liked your service so much.
Kind Regards
John Gallagher
JAva and Jazz LTd ...John Gallagher - Java and Jazz ltd
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Brilliant as before and great advice....Cheers! ...clifton dental care
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more ...Peter Carter
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you. ...Steve
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items. ...P Saujani
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...Martin Land
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A big thank you for the fast service and delivery. ...The Crown Inn
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Part was in stock easy to purchase online and arrived very quickly, excellent service. ...Russell Kenneth long - Gasplumb Ltd
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