I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
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Very helpful to urgently find and deliver a part.
...Michael Boden
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excellent service once we actually got to speak to a customer service agent.
...Peter Jones - Peter Jones Electrical Installations
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again.
...Anthony Lelli - Swalcliffe park school
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!
...Marine Construction Management
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Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful.
...Richard Hopper
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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again.
...Bernadette Scragg
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Brilliant response
...Abey Air conditioning ltd
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Excellent service thank you
...John Underhill
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£
£52.12 
