Excellent service Steve in Sales could not be more helpful. ...Paul Sands
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley ...Stephen hindley
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Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks ...Darko Longin
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...Peter Keen
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler. ...M Browne
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Yes all good ...kayyum abdul
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thanks for the easy transaction, pans fine ...Jeff Axford
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service. ...Linda Hodder
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...David Betts - NA
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