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![MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists MyTub - Plumbing, Parts and Spares, Drainage and Heating trade supply specialists](images/mytublogo_standard.jpg) |
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Displaying: 1 - 1 Polytank ranges - page: 1 |
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Displaying: 1 - 1 Polytank ranges - page: 1 |
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!... ...Mrs M P Cudworth
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay... ...Harsha Jayamanne
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Very good service, arrived on time and in good condition.
... ...Blacknoll Limited
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers... ...Dave Harris
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!... ...George Robinson
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Very pleased with the service, price and quick delivery.... ...Jessica Cobban
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Excellent value and great customer service. Thank you... ...Keith Day
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Good product.
Good communication from the sales team.... ...GJ Brown
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