1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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All ok. Delivery very slow though. ...Gary Quest
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
...Michael Morrice
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Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
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satisfactory service ...Rha
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Happy with product - took a long time to arrive, but ok in the end ...Graham Dashfield
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much. ...Delia Jallands
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Excellent service- item received in good order and on time. Many thanks ...Patrick Clarke
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Great service...Thank you. ...ANDREW M. MORTON
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