I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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No problems and price and delivery costs were good. ...Michael Rodger
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again. ...William Rowley
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Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
Best Regards
Sanjiv ...Sanjiv
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Very efficient service Good correspondence and fast delivery. Many thanks ...Gill Burchell
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again. ...Angie Stuart - James Laing
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy. ...William Delaney
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Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H. ...David Hubbocks
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First class service! Fast and efficient! ...Ruaridh Macleod
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent. ...AlixPartners Ltd
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