Easy to use website.
Order recieved on advised timescale.
Very good service. ...John Tobin
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:) ...Mike Matty
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ...vanessa bowman
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Excellent service, well done. Part arrived as promised in 2 days. ...Geoff Tyler
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
...fiona duncan
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide. ...V. Robertson
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service. ...G Martin
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you. ...Andrew Seaton
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