the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010
...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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Right product delivered very quickly within a day of ordering. Excellent service thank you.
...Geoffrey Nickolds
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you
...Sally Allan
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you.
...Mrs E Thomas
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.
...James Orrey
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service
...Mrs A Limb
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
...Linda Hodder
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.
...Chris Eversfield
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MyTub provided a very good service for a specialist item keeping me fully informed from the initial order through to deliver, which due to the nature of the item took a few weeks. Would happily recommend this company.
...Keith Edwards
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£
£1239.04 
