Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again. ...Graham Leonard
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!! ...RICHARD SEABY
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Excellent service ...Moat Management Ltd - Span Group
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts ...Kevin Enfield
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub ...Anne Drysdale
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Exactly as it said on the tin. Couldnt ask for better service. ...Alan W Harper
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
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Excellent service.
Thanks. ...Craig Williams
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No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB ...David Buxton
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