Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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great service . got my order easily ...george mclafferty
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition. ...Environmental Heating Sol ltd
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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good product long a long wait for delivery ...david pitchford
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item arrived as specified, good service, would recommend ...Mrs Eileen Hague
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Excellent service! Thanks parts arrived and were collected OK ...Robert
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Speedy service - goods as described - Thanks ...Colin Carruth
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