I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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So pleased to have this obsolete part delivered quickly. Great service.
...Katharine Adamson
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks
...Sue Rushton
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards.
...Amanda Barry
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Very Good, all parts ordered received in good condition and when promised
With thanks
Colin Barnes
...Colin Barnes
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Thank you,excellent service and communication :
...Nick Forrester
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Very efficient service
...Barry Hills
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Great service and value
...Julie Carritt
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first time user,very good service,competitive price,received 31111
thanks
Stan
...Stan Dooley plhtg
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Good service. Faster to send the order with DHL to Iceland
...Agnar Árnason
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£
£1239.04 
