Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...Mrs A J Rippingale
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Prompt and efficient service, just what you want. Will be happy to recommend to others. ...Colin Newlyn
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!! ...J J A VAN WEERELD
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ...John Hinks
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues. ...Fred
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Excellent service, really prompt to reply and helpful.
John ...John Corrall
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks. ...Mr RW Bain
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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