Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website! ...Michael F Harris
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I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well. ...jane wilkinson
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Yes I have now received my motorised valve but not without a hic up ! I appears that some where alone the process of sending me the valve my delivery address was manually transferred or maybe read from a post code. I gave you the address of Bucksburn Academy and the package was addressed Bucksburn Clinic. I was good fortune that you put my mobile phone number on the parcel and some kind health visitor called it!
Any how I am pleased with the valve and will not hesitate to use you again because your pricing is good and the delivery is quick potentially!.
Thanks Peter ...Peter Maltin
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early! ...Alan Marriott
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ...Barry Hamilton
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Very efficient service! ...AlixPartners Ltd
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide. ...V. Robertson
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ...Douglas Robbie - Dunlaw House Hotel
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful. ...Simon Marriott
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