VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good. ...John Pearson
|
Excellent Service. Excellent communication. and Fast delivery. WELL DONE. ...Vinroy Blackwood
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
|
Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks ...R S Botham
|
GOODS HAVE BEEN RECEIVED THANKS ...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL
|
Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ...Barry Hamilton
|
An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks ...Mrs Brenda Braithwaite
|
Yes, Order received intact, very speedy delivery thank you ...Southcoast Plumbing Supplies Ltd
|
Very competitive pricing compaed with what I was able to find on the high street or in Bath stores on the internet. Equal I suspect to trade prices. Quality delivery service and on time. Very good ta!!!!!!!! ...Malcolm Roper-Moore
|
Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub. ...David Collins
|