Products at a good price, but painfully slow delivery by todays standards for easy to source items. ...Reid Carter Wilson
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process ...Colin Parker
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule. ...Robert Elward
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent! ...BDP
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell. ...REV. B. POWELL
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company ...Dave Turner
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Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
...Stephen
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Thank you superb prompt and attentive service, will definitely shop with you again. ...Mrs Pam Croft
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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Best service ever ! ...mr stefan mark angelos
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