Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
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All OK thank you.
...Philip Gasson
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Parts arrived in good order
...Stephen bollani
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
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Very good!
...EPD Singapore Services Pte. Ltd.
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you.
...Paul Kernan
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Brilliant service from mytub, easy to order online and delivery was very quick.
...Dot Ashcroft
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Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again
...Williams Electrics
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again.
...Graham Leonard
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good product and good seller
...john bennett
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£
£99.40 
