Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done. ...Brian Sydney Lawson
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Fantastic service and really helpful chasing down delivery ...Simon Macpherson
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service ...MR WILLIAM J RENSHAW
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Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
Thank you. ...Jonathan Gardner
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards ...Sue Wardell
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Had a slight problem with one of the fittings of the product I purchased, which was sorted out very well and quickly by a combination of MyTub and Twyford.
I would wholeheartedly recommend MyTub. ...Danny Taylor
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall ...Bob Cuthbertson www.esp.co.uk
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item. ...Robert MacGregor
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor ...G Taylor
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No problems, which is as it should be. ...Steve Cox
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