Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time. ...DIANE PARSONS
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered. ...David Stobbs
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them... ...Eric Robotham
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Very helpful service. Found obscure tap valves for me. ...Steve Williamson
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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service excellent and prompt ...Bryan Rennie pp J Ewen
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub! ...Stewart - Stewart
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recieved with thanks ...mitchellspipeservices
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for ...STUART EWENS
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