Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|
Hi
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards
...Peter Hobbs
|
Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
|
Very efficient delivery and notifications of transit. Thanks
...Nigel Appleby
|
The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
|
Competitive prices, good communication though delivery time was longer than initially expected.
...europarts eng
|
Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
All good fine fast clear service MANY THANKS
...Dave monk
|
Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable.
...Mark Nichols
|
Excellent service all round, very helpful on the phone in sorting out the order.
...EDWARD
|
£
£960.72 
