Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn .
...Mr D.M. Fenn
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
...John Mellon
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When trying to source the required 3 bar relief valve with swivel nut and gauge, I found a few sites online that claimed to stock the item, but then showed the photo of a completely different version - not very reassuring. I also visited a Travis Perkins outlet as a retailer of Inta products, and although they tried very hard for 30 minutes to identify the valve, they were unable to do so. MyTub had the right photo on their site and offered the product at a reasonable price. It arrived as per schedule and, most importantly, was indeed the right valve and gauge.
...Peter Smart
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Very helpful and excellent service- many thanks
...Martin Downes
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Excellent service. Would use MyTub again.
...Robert Williams
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
...Linda Hodder
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you.
...Westcountry Maintenance Services Ltd
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Prompt delivery, kept informed of progress, fair price. Thank you.
...Robert Phillips
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison
...JOHNSTON COMBINATION BOILERS
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£
£960.72 
