I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂 ...Marc McLean - PlumbRite
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I received what I ordered. It was what I was looking for. Thanks ...richard easson - Findhorn Village Centre
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All worked well staff friendly and helpful. Paying with BACS catered for on ordering system. The two diff pressure sensors I ordered arrived well packaged and as ordered. Cant ask for more than that. ...Eden Project
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Item arrived promptly and as ordered. ...A C Fergusson
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Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope! ...Mr. Kevin Gumbrell
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. ***** ...Mr john law
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed. ...David Beck
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Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
Thanks,
Mick Gordon. ...Mick Gordon
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