This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs.
...Edwin Crouzieres
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards
...Gordon macleod
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Processing of order very good , however still awaiting goods
...Alun bassett Jones
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five star service
...nicholas browne
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delivery prompt.A.OK.
...Garry Redshaw
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Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss
...andy moss
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Received as ordered with thanks.
Regards
Peter.
...Peter French
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very good service, our order was delivered when we were informed it would be, a fast and satisfactory service. The web site was easy to use on a lap-top. The product was exactly what it should be. I shall use My Tub again should the need arise. Many Thanks
...Patricia Young
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Delivered promptly and at a very competitive price
...Chris Brownson Architect
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£
£464.33 
