I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase. ...MARK ROBSON
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again. ...Andrew Martin Whitton
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
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Excellent service ...Moat Management Ltd - Span Group
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Very efficient service. Thank you. ...Sandra Glenton
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Service was outstanding ...tony wilkin - ace plumbing
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