While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction.
...Rod Southern
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The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you.
...Victor Wattley
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Parts arrived on time and in good condition. Thanks.
...matthew tulley
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
...S Ray
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Excellent and helpful staff,thankyou
...JohnPeterson
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Excellent service, good prices and very quick delivery.
...derek morgan
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for.
...Carol Searle
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Great service and amazing prices at least 10% cheaper than a few other sites I tried. Will definitely use myTub again.
The delivery was on time - particularly like the regular email updates to let me know how the order is progressing.
...Praba Kugathasan
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
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£
£389.96 
