Excellent value, with equally good delivery. ...Michael Whitehouse
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Item received exactly on time, many thanks for great service ...Ann Douglas
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again. ...William Rowley
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Received order as described on date given by a friendly man in a van! ...Maria Spicer
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Excellent service - communications very good ...Richard Pinker - Mr
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks ...Vince
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you ...victor weatherly
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Thankyou for your product which I was very pleased with
Regards
Judith ...Judith Harkus-Jeffries
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