Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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fantastic service - my shower supplier plumbcenter said the item was unavailable yet my tub found the item made by plumbcentre..! and sent it to my local plumbcenter branch - jeanette from my tub was very helpful and i would use them again ...chris exall
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Very efficient service. Thank you. ...Sandra Glenton
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Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you. ...Nicholas Hughes
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Received our order promptly and as described. Delivery was made on the date promised. ...Brian Hoar
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Item delivered as specified ...Keith Hale
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot ...John Saliot
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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