Very good and efficient service. Thank you. ...Werner Stroud
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Great feedback and prompt delivery. ...Allan BC Duffus
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Excellent service - very quick delivery, & parts just right. Thanks very much! ...Simon Whiting
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
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Good communications and excellent service again. ...Caroline Steel
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks. ...Ian Rae
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good service and price
would use again and recommend
thanks ...Mark Jenks
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excellent service, all you want from an online service. thank you ...tim
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Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
Pat ...Patrick Boyle
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