Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent communication will re order
...Marcus Sutton - K.Sutton
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Very pleased with your swift delivery and updates of my orders progress. Have fitted the part as a repair on my clients swimming pool dehumidifier. The client was pleased with the speed of repair. Many thanks.
...Airwaves Engineering Service
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.
...Scott Pattison
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A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company
...Michael Howard Humphreys
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you.
...jayne baccoli
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Very good communication and helpful when there was an issue with my order
...Christopher Giles
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Very bad, my order has not been deliverd.
...perparim tema
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth
...Richard Preuth
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FIVE STAR CUSTOMER SERVICE PROVIDED
...phil pritchard
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£
£1341.07 
