Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
|
Very pleased with the toilet seat and the price. Delivery was a bit slow 8 days from order but then I wasnt in a particular rush and communications from the PlumbCenter were good.
...Angela Monaghan
|
Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again.
...Peter Spurden
|
I would have liked the part quicker but in all very good. Kept me informed all the way
...Martin Burke
|
Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
|
I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
|
Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David
...Biznet
|
Super delivery for an excellent product at a most competative price.
Many thanks JBC
...Jack Cohen
|
Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
|
the two thermocouples arrived quickly and safely
...richard henderson
|
£
£1341.07 
