We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Great item at a great price, Delivery time could be improved.
...Roger Bushnell
|
Your service really is excellent, keeping me up to date literally every step of the way. Very unique.
The product I ordered was exactly what I needed.
The website is ok, useable but a bit busy and could look a bit more up market. A minor issue.
Over all Im a very happy customer who will use you again. Thank you.
...Graham Owen
|
Fast and efficient delivery - pleased with my purchase
...Fiona Whitelaw - WCS
|
Many thanks for a prompt delivery and responce to miss order
...Nottinghamshire Fire
|
appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better
...A. P. B. Thompson
|
Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you.
...David Birch
|
Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
|
Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE
...Cedric Beeby
|
Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry.
...Paul Russell
|
£
£10.87 
