Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
...Groeger
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Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts
R.B.Waddleton
...Roy Waddleton
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts
...Kevin Enfield
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Prompt service and exactly as required - Thanks.
...William Gatecliff
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Good service and goods as described.
...Chris Beckett
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again.
...Peter Spurden
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David
...David Oldfield
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Prompt and speedy service
...tombowmaker
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
...DIANE PARSONS
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£
£10.87 
