Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback ...ian goulding
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Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!! ...R beesting
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order. ...carol barbero
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Good service, clear communications & delivered on time. ...Stephen Roberts
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Great service. Items delivered on time and in good order. ...ARNOLD MABBETT
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Delivered as advised ...Andy Reed
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The goods arrived on time but just took to long to arrive. It took a week for delivery. ...Paul Casey - Central Heat Pumps Ltd
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it. ...James Brannigan - James Brannigan
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Pleased with service, would use again , value for money. ...Mrs Norah Powell
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