Hi. thanks for you great assistance. Picked the order up on friday 23 march . perfect .nice to do buisness with you . Mr Thomas Hopkins.............. ...thomas edward hopkins
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work. ...Janet
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Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made ...jon franklin
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you ...Janet Kulpa
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ...John Birkett
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service. ...C Clark
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Was delivered at the time discussed. ...jamie macey
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Order delivered promptly. Good value for money. ...Mr Graham John Jeffery
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