Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Excellent customer care and service. Great pricing and fast delivery.
...Elizabeth Truszkowski
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A very helpful, professional service. I would like to thank the gentleman who helped me with placing my order. We are waiting for the delivery now and are confident that all will be well.
Gill Valentine
Little Oaks Residential Care Home.
Essex
...Gill Valentine
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks
...Liz Pounsett - Oakland Air Control
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Great service my tub, thank you!
...Gillian Wass
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks
...David Jones - Mr
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast
...Stewart McGrath
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What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You!
...Richard Cannon
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The items arrived quickly and are all of excellent quality and the website is very easy to use.
...Susan Stevens
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers.
...Michael Lukey
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£
£8.27 
