Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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First class deliver. very pleased with item thank you
...Mr Malcolm J Martin
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much
...David Webb
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again
...KEREN JONES
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Extremely pleased with service, good communication and quick delivery. Thank you!
...Patricia Peace
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order.
...Alan Pickwick
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Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks.
...BRIAN CHAPPELL
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First class professional service with regular updates and prompt delivery. Well done to My Tub.
...Leonard Boesinger
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My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T..
...David Tourle
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£
£104.96 
