Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
|
Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob ...Bob Begley
|
God Job, you are very perfect with the information.
Thank you
FC ...Fabio Costabile - Projesya Ltd
|
First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie. ...Diana Dalton
|
Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ...Alison Mitchell
|
thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again ...Glenda Garcia
|
there could be better pictures and perhaps a link to accsesories and fittings for the item ...steve james
|
Excellent, kept me informed, would recommend ...Sean Garton - Paragon Management Services
|
Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...Karen Moizer
|
Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|