My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks. ...David Bell
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Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ...S M Hitchings
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Excellent service received and good product. Would use again. ...Garry Hodgson
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Well pleased ...Victor Gonsalves
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced ...MARTIN SEYMOUR
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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction ...Norma Manning
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Excellent service and kept informed through out the purchase I would definatley use again ...Robert. JenningsYoung
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Swift delivery as promised. Very helpful staff on chatline ...Mark Edgar - Lincolnstudentlets
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