I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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the service was fine. ...Steve Pullan
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Very happy with the whole process. Many thanks. ...Paul Hillman
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recieved seat ok now fitted good service ...r.t.holdstock
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item has been recieved , very happy with service. ...David Bingham
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Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
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Had a slight problem with one of the fittings of the product I purchased, which was sorted out very well and quickly by a combination of MyTub and Twyford.
I would wholeheartedly recommend MyTub. ...Danny Taylor
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Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price ...Josephine Phillips
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Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...Colin Edward Townsend
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company ...Elizabeth rodgerson
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