On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.
...R.A.Yates
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Great price and delivered promptly on the allotted date.
...David coe
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Hi! I have received the item as expected. Is is aleady installed in my heating system and works fine so far.
Thank you very much!
Maksims Arhipvos
...Maksims Arhipovs
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Processing of order very good , however still awaiting goods
...Alun bassett Jones
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
...Victoria Yeomans
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again.
...David Wills
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couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you
...arthur llewellyn jenkins
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Excellent and helpful service.
...Christopher Chorley
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Perfect service. Well packed and arrived promptly. Thanks
...Chris Sinden
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£
£208.37 
